| All items are priced in UK POUNDS (£). Except for our subscriptions, prices shown do not include shipping costs. These will be calculated for you at the checkout. |
Note - Customers in the USA: please use our US DOLLAR ($) store here: VI Direct US Catalog
|About Us Visual Imagination is dedicated to providing you with the highest quality publications on Film, DVD, Cult Television and Science Fiction. This catalogue includes all the magazines we currently have available plus binders, subscriptions and other merchandise.|
Customers in the UK and all countries except the USA - this Catalogue is for you.
USA customers - please go to our other store, priced wholly in US $, here: VI DIRECT CATALOG
If you have any suggestions or comments about our stores, or find any problem in trying to place an order, please e-mail us at [email protected]
If you have any queries about an order you have placed, please write to: [email protected]
|Making A Purchase Ordering from us is easy. Just browse our Catalogue, click on any items you'd like to buy, and put them into the basket. (You'll be prompted to confirm or cancel each item. You can order one or more copies). When you've finished shopping, click on "Checkout". Please add your details so that we can fulfil your order. |
If you don't wish to use a credit card online, you may still select items and send your order by phone, fax, or ordinary mail. We do accept cheques or money orders: sorry, we do *not* now accept Eurocheques. Please make all cheques payable to Visual Imagination Limited and send to: Visual Imagination Limited, PO Box 371, London SW14 8JL, UK
You can send your credit card details with confidence to us over the Internet. We use 128-bit encryption for secure credit card processing, which is approved by leading UK banks like Barclays Bank and HSBC. We accept Visa and Mastercard payments on-line.
In this catalogue all prices are in UK sterling (£). Orders from outside the UK will be converted into UK sterling (£) at the prevailing rate. Wherever you are shopping from, your credit card issuer will show the transaction in UK sterling or your own currency.
|Shipping And Handling All SUBSCRIPTION rates already include postage and handling to the area shown.|
All OTHER PRODUCTS exclude shipping and handling costs. These will be added at the checkout.
|Delivery Schedule You should normally receive an order within 28 DAYS if in the UK. Other countries: please allow 4 TO 6 WEEKS for delivery. We will despatch your order much sooner than this whenever possible.|
You should receive a confirmation e-mail itemising your order shortly after going through the checkout. If you do not receive an acknowledgment, you can e-mail us at [email protected] to check that we received your order. Please mention when you sent it, and quote the order reference if possible.
|Back Orders If any of your chosen items have gone out of stock, we will let you know and reduce the charge accordingly. Items already out of stock are marked 'Sold Out - Sorry' and orders cannot be placed for them. Items with a higher than normal cover price (£5, £8 or £12) are priced as such because they are in short supply and therefore highly collectable.|
|Tax Charges We do not charge any tax on top of the prices you see. |
|Credit Card Security We know of NO documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. In other words, no-one can see the information between the time when the customer sends it and when we start processing the order.|
Some browsers are configured to recognize online stores which are using SSL (Secure Sockets Layer) technology by activating a padlock icon. Our chosen software's in-built encryption standards may not be recognised in this way by your browser: however, we believe the in-built encryption is actually a safer way of transacting business across the Internet than SSL. This is primarily because, unlike SSL, it never decrypts the orders containing your card details at the web site.
|Reaching Us If you need to contact us about a particular order, it's best to e-mail us here: [email protected]|
Alternatively, you can:
FAX us on: (+44 or 0) 20 8875 1588 (Use the '0' within the UK, the International code '44' from anywhere else). WRITE to us at Visual Imagination, PO Box 371, London SW14 8JL, UK. CALL our HQ on (+44 or 0) 20 8875 1520. This line is manned between approximately 0930-1730 UK time, Monday to Friday. There is an answerphone where you can leave a short, clear message with your contact details at other times.
|Visual Imagination publisher of film, tv and Science Fiction magazines|